What does all this mean?

By default, all surveys you send through Promoter.io are sent “for you” instead of “on your behalf”. This means that a survey will show as coming from you@your-domain.com via promoter.io instead of you@your-domain.com.

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By adding the CNAME records below, surveys you send through us are signed with your own domain and the “via promoter.io” will be removed. Adding these records record will reduce the likelihood of your domain name getting fraudulently spoofed, keep your messages from getting flagged as spam before they reach your recipients, and make you look more reputable.

Great, what do I need to do?

You’ll need to configure a few CNAME records for each domain you have. Once you've added these records, check the status below by clicking 'Validate'. Once we've verified the records are in place, we'll start sending them signed as you.

For further help, visit our docs on Deliverability Settings.